Shipping Policy

Below are the details of our shipping policy

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Order Processing Times

- Orders are processed within 1-2 business days (excluding weekends and holidays).

- Orders placed after 5:00 PM will be processed the next business day.

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Shipping Options & Costs

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- Standard Shipping: £4.60 (3-5 business days).

- Expedited Shipping: £9.99 (1-2 business days).

- Free Shipping: Available for orders over £50.

 

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Delivery Areas

We deliver to all regions within England, Wales. Additional charges may apply for other remote areas.

 

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Shipment Tracking

Once your order is shipped, you will receive a confirmation email with tracking details.

 

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Returns & Refunds

If you wish to return an item, please contact us within 14 days of delivery.  Return shipping costs are the responsibility of the customer unless the item is defective. Please read our Returns Policy here 

For further inquiries, please contact our customer support team. 

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​Email: support@pinnaclevoice.co.uk

Telephone no: 0800 002 9651

Address: 128 City Road London EC1V 2NX 

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